Our goal is to always provide you with a consistent level of service. If for any reason you are dissatisfied with our service or the healthcare professional’s service, we encourage you to contact the LIFELINE HEALTHCARE PROFESSIONALS Management to discuss the issue. LIFELINE HEALTHCARE PROFESSIONALS has processes in place to resolve complaints in an effective and efficient manner. If the resolution does not meet your expectation, we encourage you to call the LIFELINE HEALTHCARE PROFESSIONALS corporate office at (803) 528-4567. A corporate representative will work with you to resolve your concern within thirty minutes. Any individual that has a concern about the quality and safety of patient care delivered by LIFELINE HEALTHCARE PROFESSIONALS healthcare professionals, which has not been addressed by LIFELINE HEALTHCARE PROFESSIONALS management, is encouraged to contact the Joint Commission at www.jointcommission.org or by calling the Office of Quality Monitoring at (630) 792-5800. LIFELINE HEALTHCARE PROFESSIONALS demonstrates this commitment by taking no retaliatory or disciplinary action against employees when they do report safety or quality of care concerns to the Joint Commission.